I just sat in the drive through for 20 minutes for 2 burgers and one fry. Had to go back inside to get my order redone because they got it wrong after all that time waiting. It was all because they said they didn't know how to work their system properly. Ridiculous.
Attitudes at the drive thru can always improve. Good food for the price.
Just left Wendy's sat at the window for 5 minutes waiting on a 4 for 4 get my food in my fries are cold smh y'all need to do better
This Wendy's has the absolute rudest staff I've ever seen. They were even more rude than the staff at McDonalds. They never looked me or my friends in the eye. We had three separate orders. When I placed mine I was not acknowledged with anything more than grunts after the initial can I take your order. Upon walking in the restaurant we noticed it was not very clean. There was trash all over the dining room floor and the trash cans were overflowing. The staff generally looked like they hated their jobs and didn't want to be there. Once we ordered and got our food, which was luke warm at best. The fries were burned and cold, and the sriracha sauce was way out of date. The burgers were wrapped upside down so the part with logo and ink was touching the food which I'm pretty sure is against health codes. Other things against health code: A cup was dropped on the floor it was picked up and immediately served to another customer. Hair wasn't tied up at all and there were no hair nets, hats or anything to prevent hair from falling in the food. Lastly, since the kitchen is visible, no one was wearing gloves. So now upon leaving one of the girls in the group wanted a refill. She was intentionally never acknowledged by the front counter bagger and waited over ten minutes to get sweet tea (not to mention this line was ridiculously slow. We waited forever to have our order taken since there was only one register open). While waiting for the refill, the front counter bagger was very rude to another customer when calling out their order. She incorrectly called out their order so no one responded and once she called it out again she corrected the order but had a very bad attitude which involved eye rolling and sass. This is probably the worst experience I've ever had at Wendy's and I can guarantee I will not be returning to the one in Statesboro any time soon.
The frosty was good.
I was third in line and waited 10 minutes for a frosty. Three people behind me in line gave up and walked out. This wouldn't be that bad, but while we were all waiting an off duty employee came in joking with everyone in the back and received his free frosty before the rest of us were served. The employees just played around while us customers stood around and waited.
Wendy S is a US Restaurant based in Statesboro, Georgia. Wendy S is located at 500 Fair Rd, Statesboro, GA 30458, USA.
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