Wonderful doctors and nurses but the reception staff is really snobby and unprofessional. Be prepared to be looked down upon.
Very rude and unhelpful. Receptionist was not nice and tried to make me leave because she did not know how to read a file. One employee for imaging described the physicians side as doing things illegally. They have very poor communication skills and rush through processes. Dr. Gaines was abrupt and short with me. He did not care to describe what was wrong before rushing me out of the appointment.
Tried to schedule an appointment, lady on the phone was rude and literally start ironically laughing at the way i was talking to her. Reported her through their website for discrimination (my english is not my first language, hence her rudeness). What kind of place is this? Bunch of amateurs got together to make some money? This is the only icon I can picture about this place, after my experience with them. This is a very dangerous place to go considering they are suppose to be professionals (DOCTORS). Flea market! Stay away from them people, for your own good.
After multiple calls to the office and multiple messages left just to schedule a new patient appointment and now after a week still no call back. I was able to call Chatham orthopedic and spoke to someone right then and was schedule appointment next week. I will never refer to them bc obviously they don’t need new business!!!!!
Was less than impressed with front office staff after bringing my husband in for post surgery therapy. Kind of rude to be working with people who are in pain. Having said that, the medical staff are awesome so if you can put up with the rudeness up front, the rest are worth it.
Optim Healthcare is a US Health facility based in Statesboro, Georgia. Optim Healthcare is located at 16915 US Highway 67 South, Statesboro, GA 30458, USA.
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