Employee was unsure of basic details of triple A game. Very disappointed.
Positives: Staff are knowledgeable and stock on hand is great. Good selection of used games as well.
It was great. Friendly staff, very helpful.☺
Went to buy a PS4 and games for my son for Christmas early last week at out local GameStop. During the purchase the register system crashed. Long story short, the money came out of our account but GameStop says they have no record of it. They tried to called corporate. An hour later and still no call. GameStop said there was nothing they could do even though we could show them the transaction number and everything through our bank. $340 gone!! Tried calling corporate on Friday and was on hold and sent to different departments over the course of an hour and a half without answers. Finally someone told him that a district manager would be contacting him in 2-3 business days. We did file a fraudulent claim with our bank since we have nothing to show for the $340. Horrible company practices and customer service. This is essentially theft. Please consider buying your electronics elsewhere.
Always friendly and knowledgeable staff, they help you find exactly what you want and make your visit a pleasant one.
Stole my money
Negatives: Store feels crowded at times with it's small size. Open food including half eaten hamburger on counter when I was checking out.
Gamestop is a US Electronics Store based in Statesboro, Georgia. Gamestop is located at 325 Northside Dr E #4b, Statesboro, GA 30458, USA.
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